Service Forms: From communication to innovation

Service forms: From communication to innovation. With our latest feature, we bring you even closer to your users and tenants.

With our latest feature, we bring you even closer to your users and tenants and make inquiry management easier for you. Our IoT Property Manager allows you to optimize this process. Modular service forms for all situations are available to tenants via the app and the portal.

This gives your customers or tenants the opportunity to contact you at any time regarding various issues.
Communication is the be-all and end-all of complaint management. With the new functions, you can drastically reduce the communication effort and process all inquiries efficiently. Thanks to the intelligent assignment to the right categories, all inquiries are sent directly to the person responsible and can be processed and tracked.

Discover the many possible applications of our service forms:

  • Damage reports: conveniently upload a photo or describe your concerns via the app.
  • Booking requests: e.g. for coworking spaces.
  • Communication & advice: e.g. on the subject of efficient heating.
  • Appointments: e.g. for tradesmen.
  • Feedback & suggestions: e.g. on smart products.

With this service, you have the opportunity to be closer to your customers than ever before and build a lasting customer relationship. Even when things aren't running smoothly. Use the complaints and optimize the feel-good home of today and tomorrow together with us and your customers!

Your feedback and that of your customers also plays a fundamental role in the development of our innovations. Only with their help do we have the opportunity to improve what already exists and create something new. If you have any feedback for us, please send us an email to info@rockethome.de!

Category
News / Study
Posted on
03.03.2021
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