EED-compliant platform for eCG: consumption transparency, user convenience and smart integration - also relevant for other target groups.

The new consumption information platform for enercity Contracting

Energy efficiency is becoming a duty - and a challenge. The EED requires owners, landlords and suppliers to regularly inform their tenants about their consumption. This is still only required if remotely readable technology is installed. But from 2027, this equipment will apply across the board - and the clock is ticking.

These requirements are clear in terms of content: readable, comprehensible, data protection-compliant consumption data - prepared in an understandable way and available on a monthly basis. This can hardly be achieved without a digital platform.

Together with enercity Contracting (eCG), we at ROCKETHOME have created a solution that does just that - and offers many other possibilities. It is aimed at property managers, property owners and residents.

Legally compliant and more

The jointly developed portal not only fulfills the EED requirements, it also offers enercity Contracting customers real added value.

  • Monthly updated consumption information on heating and hot water - broken down by kWh and CO₂,
  • Consumption information compared to previous month, previous year
  • to the average of comparable households.

The presentation is clear, easy to understand and can be accessed online at any time. And in addition to the legal requirements, it also offers other important features:

  • Overview of invoices and other documents
  • Direct customer services
    • Discount adjustment
    • Contract amendments
    • Change master data
    • and more
  • Notification options
  • Can be flexibly expanded to include home energy and smart home functionalities

The project: fast, agile, based on partnership

The portal was developed in close coordination with eCG using the Scrum approach - agile, iterative and user-centered. Requirements were prioritized, implemented and continuously tested in fixed sprints. The result is a powerful solution with a high level of user-friendliness, seamless integration into existing systems and real added value for everyone involved.

Briefly summarized:

  • A modern energy API for connecting submetering data
  • EED-compliant visualizations for end customers
  • Direct integration into the ecG world
  • Budget adjustments possible and access to invoices
  • Role-based use for different customer requirements

Peter Okrei, Sales Manager at eCG:

"The platform brings everything together for us - legal certainty, digital processes and customer proximity. The implementation with ROCKETHOME was fast, solution-oriented and based on partnership. Our customers benefit directly."

Our Energy Transparency Platform: Applicable for different target groups

Housing industry:

  • Fulfillment of all legal requirements according to EED
  • Digital heating cost billing and central consumption overview
  • Early warning systems to save energy and optimize consumption
  • Resident login and automated communication

Public utilities:

  • Can be used as a separate customer portal
  • Submetering-ready with clear consumption visualization
  • Energy monitoring and consumption reports at a glance

Project developer:

  • All-round service including digital infrastructure for the buildings
  • Compliance with the submetering obligation for new buildings
  • Platform can be flexibly integrated and can be supplemented with partner solutions for electricity, water and smart energy
  • Future-proof solution - also for larger neighborhood developments

Conclusion

Meeting legal requirements while creating real digital added value - that was the goal. With the new platform, eCG is ideally positioned to retain customers in the long term, simplify processes and play an active role in shaping the energy transition.

Are you facing similar challenges? We accompany you on the path to digital consumption transparency - efficiently, quickly and in compliance with the law.

Category
customer-story
Posted on
16.06.2025
Newsletter registration
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQ

The 5 most important questions & answers

1. who is obliged to provide monthly consumption information?

All landlords and heating suppliers who have installed remotely readable meters - i.e. practically all newly equipped or modernized buildings from 2022.

2. what is special about the eCG and ROCKETHOME platform?

It is fully EED-compliant, offers an intuitive user interface for tenants and owners and integrates seamlessly into existing IT systems - including billing and customer service.

3. what data do the tenants actually see?

Heating and hot water consumption (kWh, CO₂), comparisons with the previous year and previous month, average values and individual budget billing trends. Everything is clear, GDPR-compliant and easy to understand.

4. what advantages do municipal utilities and project developers have from the platform?

Municipal utilities can use the platform as their own customer portal - with a focus on submetering, energy monitoring and transparency. Project developers can directly fulfill submetering requirements for new buildings and benefit from a strong technology and service partner network.

5. how quickly can the platform be introduced?

Thanks to its modular structure, tried-and-tested interfaces and agile project approach, the solution can be introduced quickly and adapted to individual requirements - without a long lead time.

Energy transition in residential complexes - the example of Remseck

The Remseck am Neckarstrand construction project combines sustainable construction methods with the ROCKETHOME energy management system to enable an ecological and energy-saving lifestyle.

Learn more

More Press Release

ALL PRESS RELEASE